Education
University of Bath
Bath, UK
Master of Science in Computer Science
Sep 2021 — Sep 2022
Distinction
Middlesex University
London, UK
Bachelor of Science in Computer Networks
Sep 2017 — Jun 2021
First Class with Honours
Experience
London, UK
Team Lead - Technical Support Engineering
Feb 2024 — Present
- Point of escalation for all EMEA based issues
- Involved in the technical hiring process and expansion of the EMEA team
- Responsible for all EMEA cases
Technical Support Engineer
Sep 2022 — Feb 2024
- Full stack troubleshooting (network, hardware, software and electrical)
- EMEA lab manager (issue reproduction, procurement, overseeing products)
- Streamlined support/engineering bug triaging
Technologies: Linux, AWS, Python, Salesforce, Kubernetes, Video Streaming, Access Control, CV, API
London, UK
Co-Founder
Sep 2023 — Present
- Oversaw the creation of a unique Salesforce connector for SQL Server
London, UK
Network Engineer
Sep 2019 — Sep 2020
- Device exposure, Palo Alto and Checkpoint firewalls, Mcafee intrusion protection systems, F5 GTM load balancers, and Juniper MAG VPN solutions
- Network management through Orion's Solarwinds
- On-Prem to Hybrid Cloud database migrations
- 802.1X management with Cisco ISE
- On-call device installations in DC
This was an Industrial Placement in my 3rd year of Bachelors.
Technologies: 802.1X, traffic managment, Palo Alto Panorama, Cisco switches, Juniper VPN